Client Services
Facilitate change works with clients to create a space for individual and collective culture change to better center equity and justice in all they do. All contracts are fully customized through communication between Facilitate Change and the potential client. After a preliminary needs assessment conversation, a proposal will be created with a recommended course of action. Those proposals may include organizing, facilitation, and/or coaching hours. Clients range from individuals doing liberation work to organizations in private, non profit, and community settings.
Organizing
Facilitate Change uses a community organizing model for all of our work which emphasizes centering the voices of the most impacted by oppression, both within an organization and externally. In order to do this work well, a deep level of trust needs to be built between Facilitate Change and key stakeholders in any contract. Organizing hours recommended in a proposal allows us to assess the current organizational culture in order to ensure any facilitation or coaching centers the experiences of the most marginalized members of the community. These hours allow us to build the relationships required to ensure a sustainable move towards equity and justice. Organizing hours may include needs assessment surveys, one-on-one interviews, and/or focus groups.
Facilitation
Based on the results of organizing hours, Facilitate Change may offer facilitation hours. Facilitation involves creating a shared space for participants to practice vulnerability and empathy in order to develop a common language to work towards collective change. It can be done with a small to midsize group, as determined by the needs of the client. Sessions can range from large-scale justice topics to addressing immediate needs specific to team culture.
Coaching
Recommended coaching hours involve holding space for an individual or small group in order to help process and navigate privilege and oppression. Coaching allows a more targeted and deeper focus on experiences specific to the client. Coaching requires trust and vulnerability which can only be found through multiple sessions together; Facilitate Change does not encourage stand-alone emergency coaching.